Privacy Policy

Website Data Privacy Policy

Lady Askari is dedicated to safeguarding your privacy and personal data. This Privacy Policy details the methods by which Lady Askari Limited (referred to as “we,” “us,” or “our”) manages, gathers, and secures your details during your use of our site (www.ladyaskari.com), the Lady Askari Training Academy, GeoSecure, SJM Filemaker, or while engaging with our security and risk management solutions.

Our policy is structured to meet global standards for data protection, strictly adhering to the Kenya Data Protection Act (DPA), 2019, and the General Data Protection Regulation (GDPR) for our international stakeholders and users.

Information We Collect

Lady Askari gathers personal information to facilitate training programs, fulfill service requirements, and oversee our security talent pipelines. We categorize this data as follows:

Identification Particulars: Legal name, gender, passport or national ID (utilized for employment verification or training credentials), and job designations.
Communication Details: Telephone contact, email address, and residential or invoicing address.
Account and Educational Information: Credentials, enrollment status, and academic performance history within the Lady Askari Training Academy.
Talent Acquisition Data: Curriculum Vitae, previous work experience, professional certifications, and vetting reports for candidates seeking to join our tactical teams.
Usage and Technical Metrics: IP address logs, browser specifications, software environments, and behavioral analytics regarding your interaction with our website.

How We Collect Your Data

Lady Askari employs various methodologies to obtain personal data from and regarding our users, including:

Voluntary Engagement: Information shared when registering for the training academy, submitting inquiries, soliciting risk management consultations, or pursuing career opportunities.
Systematic Collection: During site navigation, Technical Metrics are harvested through digital cookies, server activity logs, and comparable analytical mechanisms.
External Channels: Vetting reports and candidate profiles may be acquired from professional background verification entities or recruitment platforms during the hiring process.

How We Use Your Data

We will only handle your personal data in accordance with local and international laws. Typically, your data is processed under the following conditions: Purpose / Activity Type of Data Legal Basis for Processing To onboard you as a training student or corporate client Identity, Contact Performance of a contract with you To provide security services and customized risk management solutions Identity, Contact, Technical Performance of a contract Legitimate business interests To process secure payments for academy courses Identity, Contact, Financial Performance of a contract To assess candidates security positions and shift supervisors Identity, Contact, Recruitment Explicit Consent / Legitimate interests To enhance website performance and user experience Technical, Usage Legitimate interests (for monitoring and improving operations)

Data Sharing and Disclosures

Lady Askari does not engage in the sale of personal information. We restrict the sharing of your details to reputable third-party partners, ensuring compliance through rigorous confidentiality and data processing protocols:

Strategic Service Partners: Entities providing cloud hosting services, Learning Management Systems (LMS), and encrypted payment processing solutions.
Statutory and Regulatory Bodies: Disclosure as mandated by legal statutes, judicial mandates, or to uphold the integrity, safety, and rights of our staff, clients, and the general public.
Cross-Border Data Logistics: Due to our collaboration with international development organizations and global stakeholders, information may be transmitted beyond Kenyan borders. In these instances, we utilize standardized contractual provisions to maintain equivalent protective standards.

Data Security Measures

Lady Askari has established comprehensive technical, administrative, and physical safeguards to prevent your information from being accidentally lost, accessed without authorization, modified, or disclosed.

Internal Security Protocols: Access to personal information is strictly confined to our personnel, contractors, and representatives with a legitimate operational necessity. These parties are subject to rigorous legal obligations regarding confidentiality.

Data Retention Guidelines

Lady Askari preserves personal information exclusively for the duration requisite to achieve the specified collection objectives, encompassing the satisfaction of any statutory mandates, fiscal accounting obligations, or regulatory reporting criteria.

Academy Enrollment Records: Data remains archived during the tenure of an active account to facilitate the verification of training credentials and academic transcripts.
Candidate Vetting and CVs: Profiles for unsuccessful applicants are maintained for a period of 24 months to evaluate potential alignment with future operational requirements, pending a formal request for erasure.

Your Statutory Entitlements

Pursuant to the Kenya DPA and relevant global mandates such as the GDPR, users possess fundamental rights concerning their personal data:

Right of Access: You are entitled to solicit a comprehensive record of the personal information currently under our stewardship.
Right to Rectification: You may request the amendment of any data points that are found to be erroneous or incomplete.
Right to Erasure: You maintain the right to request the permanent deletion of your data when no overarching legal necessity exists for its continued retention.
Right to Object/Restrict: Users may oppose the processing of their information for promotional outreach or specific analytical functions.
Right to Data Portability: You can request the migration of your details to an alternative provider in a standardized, digitally accessible format.

Digital Cookies and Analytics

Lady Askari utilizes digital cookies to differentiate individual visitors, analyze site traffic environments, and maintain consistent session states within the Lady Askari Training Academy. Users maintain the discretion to modify software environments to reject these mechanisms; however, such configurations may restrict engagement with specific interactive functionalities of our digital portal.

Contact Our Data Protection Team

If you have any questions regarding this Privacy Policy, or if you wish to exercise any of your legal rights, please contact us directly:

Email: it_support@ladyaskari.com
Phone Contact: +254 748 682 070
Physical Address: New Muthaiga Shopping Mall, Thigiri Ridge Rd, Nairobi, Kenya.